Effective Date: October 1, 2024
Welcome to Hidrant! By accessing or using our website, mobile services, and related offerings (collectively, the “Services”), you agree to comply with and be bound by these Terms of Use. Please review these terms carefully before using our Services.
1. Acceptance of Terms
By using Hidrant’s Services, you acknowledge that you have read, understood, and agree to these Terms of Use. If you do not agree, you must immediately discontinue the use of our Services.
2. Services Offered
Hidrant provides mobile IV hydration therapy, delivering vitamin and mineral infusions through IV administration. Our services are offered via house calls and mobile visits. All services, including pricing, availability, and eligibility requirements, are subject to change at our discretion.
3. Eligibility
You must be at least 18 years old to use our Services. By accessing our website or booking an appointment, you confirm that you meet this age requirement.
4. Medical Disclaimer
Hidrant’s IV hydration therapy is not a substitute for professional medical advice or treatment. The information provided on our website does not constitute medical diagnosis or treatment recommendations. You should consult a healthcare professional before using our Services.
Hidrant reserves the right to refuse service if, based on our assessment, IV therapy is deemed medically inappropriate. We do not collect health information through our website; any health evaluations will be conducted in person or over the phone.
5. Personal Information & Privacy
By using our Services, you consent to the collection, use, and sharing of your personal information as outlined in our [Privacy Policy]. Please review our Privacy Policy to understand how we handle your data.
6. User Responsibilities
By using our Services, you agree to:
- Provide accurate and up-to-date information when booking services or making purchases.
- Use the Services only for lawful purposes and in compliance with all applicable laws and regulations.
- Respect intellectual property rights, including trademarks, copyrights, and proprietary materials owned by Hidrant.
7. Payments & Refunds
- All payments for IV therapy services are processed securely using an authorized payment processor.
- You agree to provide accurate billing and payment information.
- Refunds are generally not available once services have been rendered unless Hidrant is unable to complete a scheduled appointment.
8. Order Cancellations
Hidrant reserves the right to cancel or refuse service at our discretion. If we cancel a service, you will be notified via email or phone, and any pre-paid amount will be fully refunded.
9. Limitation of Liability
To the maximum extent permitted by law, Hidrant and its affiliates, employees, or agents shall not be liable for:
- Any indirect, incidental, or consequential damages resulting from the use of our Services.
- Health-related complications or adverse reactions from IV therapy, unless resulting from negligence or misconduct by Hidrant.
In all cases, our liability is limited to the amount you paid for the specific service.
10. Indemnification
By using our Services, you agree to indemnify and hold Hidrant, its affiliates, officers, employees, and agents harmless against any claims, liabilities, or expenses arising from:
- Your use of the Services.
- Your violation of these Terms of Use.
- Any improper use or reliance on the Services provided.
11. Modifications to Terms
We may update or modify these Terms of Use at any time. Any changes will become effective upon being posted on this website. Your continued use of the Services after such modifications indicates your acceptance of the revised terms.
12. Governing Law & Jurisdiction
These Terms of Use are governed by the laws of the State of New York. Any legal disputes shall be resolved in accordance with New York state laws.
13. Contact Information
For any questions or concerns regarding these Terms of Use, please contact:
Email: Drip@hidrant.com | Info@hidrant.com
Phone: 845-442-0245