At Hidrant, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and share the information you provide to us through our website, mobile services, and other interactions with our business.
Information We Collect
When you use our website or services, we may collect the following types of information:
- Personal Information: Name, email, phone number, and address.
- Payment Information: Payments are processed securely through our payment provider, and we may collect billing and address details during checkout.
- Cookies and Tracking Information: We use cookies and other tracking technologies to collect information about your browsing behavior on our site.
How We Collect Information
We collect information through:
- Website Forms and Checkout: Personal and payment information is collected during order placement.
- Cookies: We use cookies to enhance your experience on our website and for marketing purposes.
- In-Person or Phone: Health-related information may be collected in person, via email, or over the phone to fulfill our IV therapy services.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and complete your purchases.
- Customer Service: To communicate with you and provide support for your orders.
- Marketing: We may use your contact information to send promotional offers or updates and for advertising purposes through digital marketing channels.
Sharing and Selling of Information
We may share your information with third parties in the following cases:
- Order Fulfillment: We work with third-party service providers, such as payment processors and shipping companies, to complete your orders.
- Marketing: We may share limited customer data with marketing partners to facilitate promotional efforts.
We do not sell your personal information to unrelated third parties for purposes unrelated to your orders or our services.
Your Rights and Choices
You have the right to:
- Access, Update, or Delete Your Information: You may request access to, update, or delete your personal information at any time by contacting us at Drip@hidrant.com or Info@hidrant.com.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website and support our marketing efforts. By using our site, you consent to our use of cookies.
Security of Your Information
We take the security of your personal and payment information seriously. Transactions are processed securely through our payment provider, and we implement measures to protect your data during storage and transmission.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you wish to delete your information, you can request its removal by contacting us at Drip@hidrant.com or Info@hidrant.com.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from individuals under this age.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Hidrant
Email: Drip@hidrant.com or Info@hidrant.com
Phone: 845-442-0245