Effective Date: October 1, 2024
At Hidrant, we are committed to protecting the privacy and security of your health information. This HIPAA Compliance Privacy Policy explains how we handle, protect, and disclose your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Your Health Information Rights
Under HIPAA, you have certain rights regarding your PHI:
- Access: You may request a copy of your health information.
- Amendment: You may ask us to correct or update inaccuracies in your PHI.
- Restriction Requests: You may request limits on how we use or disclose your health information.
- Confidential Communications: You may ask us to contact you in a preferred manner (e.g., phone, email).
- Accounting of Disclosures: You may request a record of when and with whom we have shared your PHI.
- Copy of This Privacy Policy: You may request a paper or electronic copy of this HIPAA Privacy Policy at any time.
To exercise any of these rights, contact us at Drip@hidrant.com or Info@hidrant.com.
How We Use and Disclose Your Health Information
Hidrant collects and uses your PHI strictly to provide safe and effective IV therapy services. Your health information may be used in the following ways:
- Treatment: To provide, coordinate, or manage your IV therapy treatment and consult with healthcare professionals as needed.
- Payment: To process payments for services you receive.
- Healthcare Operations: To improve service quality, conduct evaluations, and ensure regulatory compliance.
Disclosures Without Your Authorization
We may disclose your PHI without your permission only in the following cases:
- When Required by Law: If mandated by federal, state, or local laws.
- Public Health & Safety: For disease prevention, reporting adverse reactions, or ensuring public health.
- Legal Proceedings: In response to a court order, subpoena, or regulatory request.
How We Protect Your Health Information
Hidrant implements strict security measures to safeguard your PHI from unauthorized access or disclosure:
- No Online Collection of Health Data: We do not collect PHI through our website. Any health-related details are gathered only in person or over the phone for assessment purposes.
- Secure Data Storage: Any physical or electronic PHI is stored securely and is accessible only to authorized personnel.
- Data Encryption: Personal and payment information is encrypted during transmission to protect against unauthorized access.
How We Collect Health Information
We only collect PHI in the following ways:
- In-Person or Over the Phone: When assessing your health before administering IV therapy.
- Service Documentation: Any health-related notes or medical history details are recorded for internal use only.
We Do Not Collect Health Information Through Our Website
Our website is used for scheduling and general inquiries only. We do not store medical history or treatment details online.
Sharing Your Health Information
We will only share your PHI in these cases:
- With Your Consent: Any disclosures beyond routine use require your written authorization.
- With Healthcare Providers: If necessary for treatment coordination or referral.
- With Business Associates: Third-party service providers (e.g., billing services) that assist with administrative operations. These providers are legally required to comply with HIPAA regulations.
Your Authorization
We will never use or disclose your PHI for reasons not outlined in this policy without your written consent. You may revoke your authorization at any time by contacting us.
Changes to This HIPAA Privacy Policy
Hidrant reserves the right to update or modify this HIPAA Compliance Privacy Policy at any time. Any updates will be effective upon posting to our website, and a copy of the revised policy will be available upon request.
Filing a Complaint
If you believe your privacy rights have been violated, you may:
- Contact us directly at Drip@hidrant.com or Info@hidrant.com.
- File a complaint with the U.S. Department of Health and Human Services (HHS).
Filing a complaint will not affect your ability to receive services, and you will not be penalized for exercising your rights.
Contact Us
For questions or concerns about this HIPAA Compliance Privacy Policy, please contact:
Email: Drip@hidrant.com | Info@hidrant.com
Phone: 845-442-0245